Support

Frequently Asked
Questions

How does the NFC technology work?

Elite Cards use a 13.56MHz NFC chip with a fractal antenna. Simply hold the card near any smartphone and your contact profile is shared instantly — no app required.

What is Keyword Search optimization?

You can add custom keywords to your contact profile. When someone searches their contacts for "home", "insurance", or any keyword you set, your contact appears — even if they forgot your name.

How often do I get a new card?

Every 6 months you receive a brand new Elite Card to ensure quality. All past cards remain active and functional.

What happens if I lose my card?

Free replacements are included. When a card is replaced, the lost card is deactivated for security while all your information transfers to the new one.

Can I edit my contact information?

Yes! You can edit your card information 24/7, 365 days a year. Changes sync instantly across all cards.

What card designs are available?

We offer Matte White with color logo, Matte White or Black with reflective gold, Matte Black monochrome (our popular "Midnight Edition"), and custom photo designs.

What is the difference between Base and Pro?

Pro includes everything in Base plus a contact capture form, Simple CRM, dynamic text message templates, automatic emails with calendar links, analytics dashboard, and monthly networking goals.

Can I re-purpose cards for team members?

Absolutely. If a team member leaves, their Elite Card can be repurposed for a replacement — no waste.

How does the contact save as a phone app?

Recipients can save your Elite Contact profile to their home screen like an app, enabling sharing via AirDrop, text, email, and more.

What is the Elite Review Placard?

A separate NFC product that directs customers to your Google 5-star review page with a simple tap. Perfect for service businesses. $149.95/year or $14.99/month.

Still have questions?

Talk to Nic